Personal tools

Log in

Changes

From All n One's bxp software Wixi

Jump to: navigation, search

Troubleshooting Form Security Access

13 bytes removed, 18:52, 16 March 2012
Security Access
# '''Is the campaign active?''' In the same section, check in the "Advanced Options" subsection when editing the campaign, ensure that the "Active" is set to "True"<br /><br />
# '''Is the campaign inbound, outbound or blended?''' If the campaign is "Inbound" or "Blended" it is visible in the Inbound Contact module. If the Campaign is "Outbound" or "Blended" it is visible in the Outbound Contact module. Inbound campaigns are not available in the outbound contact module. Outbound campaigns are not visible in the Inbound Contact module.<br /><br />
# '''Has the user been granted access permission to the campaign?''' If the users is a new user to the system they need to be granted access to the campaign. Firstly check if they have permission. Main Menu > Database Management > Database - Security Access > Campaign - Profile access to a campaign > Select the campaign and check for the user. If the user is not listed they can be easily added using Main Menu > Database Management > Database - Security Access > Campaign - Single - Add - User to Campaign<br /><br /> 
== Control Bar Links ==
7,528
edits