Changes

Data Profiling - Instant - Data

348 bytes removed, 10:19, 15 November 2013

→‎PreGrouped - Data

# Data - Report By Period, by Outcome, by Agent

# Data - Cross Linked Interactive Report

~~# Cases Timing~~

===='''Data - Report By Period, By Outcome'''====

*For example, a lookup campaign associated with master campaign.

*The report is generated as above and follows the same pattern, '''except''' that it involves 2 campaigns.

~~===='''Cases Timing'''====~~

*Choose the dates in which to report from.

*Choose the campaign in which to report upon.

*A report is generated showing a list of Complete and Incomplete Cases to the screen showing their:

~~# Contact Count~~

~~# Start and End interaction time~~

~~# The status of each record (Outcome)~~

~~# The Duration of the record~~

399

edits