== Control Bar Links ==
Manually at this stage you should be able to navigate to the form manually from the Main Menu. As more and more Control Bar links are created on your system used to speed up access, to a particular point in the system but sometimes the user may not have been granted access to these links. '''Who has access to the control bar link?''' Navigate to the security profile page. Main Menu > Control Bar > Security Management > Profile - By User Looking up the user will show you which control bar linksthe user can see. If the desired link is not listed, add it to the user. Main Menu > Control Bar > Security Management > Allow users access to link > Select the Public Link > Check the user you wish to add. Ask the user to refresh the main menu, by clicking the browsers refresh button or by going to the Main Menu and using the F5 function key on their keyboard.
# '''Who has access to the control bar link?''' Navigate to the security profile page. Main Menu > Control Bar > Security Management > Profile - By User > Look up the user by their details. This will show you what control bar links the user can see. If the desired control bar link is not listed, add it to the user. Main Menu > Control Bar > Security Management > Allow users access to link > Select the Public Link > Check the users you wish to add. Then get the user to "refresh" the main menu, by clicking their browsers refresh button or by going to the Main Menu and pressing the F5 function key on their keyboard.
== Last resort ==
If at this point the user still cannot can’t see the campaign please contact BE support. We're always here to help.
[[Category:Troubleshooting]]
