! style="width:35%;" | Training
|-
| 1. || What reports are required? || CC-1-4 [[Contact_Centre_Training]]
|-
| 2. || What frequency are the reports required on? || [[Report_Library_-_Scheduled_Reporting]]
|-
| 3. || Are the there any data profiling reports required? || CC-2-4 [[Contact_Centre_Training]]
|-
| 4. || Has the end client got a log in to retrieve the reports themselves? || [[Create_a_User]]
|-
| 5. || Are control bar links to the reports required and have been granted to the appropriate users? || [[Control_Bar]]
|-
|}
== Go Live ==