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From All n One's bxp software Wixi
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*Choose the case
The following will be displayed on the screen:
# Campaign Form name: (Name)
# The current working Outcome is: (Outcome)
# The current working attempt is: (Number of attempts on this outcome)
# The earliest activity in this campaign form is: (Date) # The most recent activity in this campaign form is: (Date)
*A list of '''Active Outcomes''' will be displayed on the screen and a list of '''Finished Outcomes''' will be displayed on the screen.
*In the Active Outcome section, hover the mouse over the number under first attempt.
*Choose the case.
The following will be displayed on the screen:
# Campaign Form name: (Name)
# The current working Outcome is: (Outcome)
# The current working attempt is: (Number of attempts on this outcome)
# The earliest activity in this campaign form is: (Date) # The most recent activity in this campaign form is: (Date)
*A list of '''Active Outcomes''' will be displayed on the screen and a list of '''Finished Outcomes''' will be displayed on the screen for that period of time.
*In the Active Outcome section, hover the mouse over the number under first attempt.
*Add outcomes to the contact queue.
*The following will be displayed on the screen:
# The campaign form name
# The Outcome
# Attempts from
