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Scenario - bxp Integration with a Phone System

1,159 bytes added, 19:01, 31 August 2016
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| [http://www.goldfish.ie/99223/all/1/Dial-by-URL.aspx Link]
| VoIP phone solution with click to dial integration via bxp ( https://www.goldfish.ie/url_dial.aspx?f=[VoIP Username]&h=[URL Pass-code]&t=[External Number] )
! Free Client
! Paid Client
! Primary Phone System
! Link
! Config
! Notes
|-
|
| MyCalls
| NEC Phone Systems
|
| See notes in dedicated section below
|
|}
For your information:
* http://www.vicidial.org/VICIDIALforum/viewtopic.php?f=4&t=28842
* https://www.youtube.com/watch?v=eiWcCo_OrNo
 
 
 
== NEC and MyCalls ==
 
 
''Macro Scripting is available in MyCalls version 4.0.0.4 Service Pack 2 and above. ... Macro scripting can save valuable time for both you and your customer by providing a level of automation between your telephone system and CRM when users handle calls.''
 
 
MyCalls has a scripting too called Macro Script which can help develop a script for MyCalls.
 
 
''MyCalls Macro Script guide provides all the required information to enable a user to create and implement a Macro Script in MyCalls. The guide assumes no knowledge of programming and numerous sample scripts are included in the guide.''
 
 
The sample script which will work with bxp is
 
<syntaxhighlight lang="html4strict">
value = CLI
ActivateAppContains("Chrome")
SendKeys("^t")
SendKeys("https://ww3.allnone.ie/client/client_demo/cti/userCTI_Lookup.asp?")
SendKeys("user_id=asdf")
SendKeys("&user_key=asdf")
SendKeys("&id=1")
SendKeys("&strCDA_1_field_0_1=353")
SendKeys(value)
SendKeys("{ENTER}")
</syntaxhighlight>
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