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CC-3-4 Mailbox and Social Media integration

2 bytes removed, 20:12, 30 May 2016
→‎Step 1. Configure the outcome to include a unique identified
== Step 1. Configure the outcome to include a unique identified identifier ==
For this scenario we can use the CDA Id, though any unique field in the form could be used, i.e. exisitng existing Customer Id or reference codes.
Test this outcome now to ensure the Id is properly appearing in your Inbox in the subject of the email.
 
 
== Step 2. Configure the form to read the reference ==
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