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Scenario - bxp Integration with a Phone System

192 bytes added, 10:56, 11 November 2015
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| Genesys Agent Desktop (GAD)
| AvayaGenesys
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| [http://www.genesys.com/ Link 1]
| Using the Desktop Admin Guide, add a custom page that is an iFrame with the URL to bxp. [http://www.sggu.com/smf/index.php?topic=5392.0 Link]
 
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| Genesys Workspace Desktop
| AvayaGenesys
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| [http://www.genesys.com/ Link 1][http://www.genesys.com/resources/datasheets-and-brochures/Genesys_Workspace85_DS12032014_screen.pdf Link 2]
| Using the Workspace Desktop, a custom bxp URL is displayed in the workspace. [http://www.lakshmikanth.com/genesys-workspace-desktop-custom-screen-pop/ Link]
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| Avaya Aura Agent Desktop
| Avaya
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| [https://www.youtube.com/watch?v=1mRnmy2L_2Q&feature=youtu.be Link 1][www.devconnectprogram.com/forums/posts/downloadAttach/37.page Link 2]
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| Xlite
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