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Scenario - bxp Integration with a Phone System

272 bytes added, 02:37, 6 November 2015
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| [http://www.counterpath.com/bria-desktop-api/ Link]
| Xlite doesn't have open URL on call arrival. Bria does. Bria can do it in a round about way [https://support.counterpath.com/topic/open-an-url-with-the-caller-number-when-receiving-an-incoming-call Link]
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| Aspect Unified IP CTI Portal
| Aspect
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| Documentation not publicly available. Notes from UIP71_CTI_Portal_EDK_Guide.pdf
| CallOffered Event | CallId, DNIS, ANI, AgentId then CallConnected Event has CallId, public class CTICallInfo: DNIS;PhoneNumber;CallerId;
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| Zoiper
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