Retype the word password into the password box.
If the user is typing in their password wrong, you can view this in a report.
''Main Menu > System Access Management > Security Reports > Login Reports - Failed Logins > Choose Today''
'''System''' is modified by the All n One team and you will need to phone support to check this
If the user is locked out by IP address, you can view this in a report.
''Main Menu > System Access Management > Security Reports > Login Reports - Failed Logins - IP Restricted > Choose Today''