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| Cisco Unified Communications Platform
|
| [http://www.cisco.com/c/en/us/products/customer-collaboration/agent-desktop/index.html Link] [http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/product_data_sheet0900aecd806d8786.html Link]
| Notes
|-
| Avaya
|
| [http://www.genesys.com/ Link 1]| NotesUsing the Desktop Admin Guide, add a custom page that is an iFrame with the URL to bxp. [http://www.sggu.com/smf/index.php?topic=5392.0 Link]
|-
| Xlite
| Asterix
|
| [http://www.counterpath.com/bria-desktop-api/Link]| NotesXlite doesn't have open URL on call arrival. Bria does. Bria can do it in a round about way [https://support.counterpath.com/topic/open-an-url-with-the-caller-number-when-receiving-an-incoming-call Link]
|-
| Zoiper
| Asterix
|
| [https://www.zoiper.com/en/documentation/windows-installation-and-configurationLink]| Notes$(DNID) and $(CALLERNUMBER) available
|-
| iSymphony Client
| iSymphony
|
|[http://docs.getisymphony.com/display/ISYM22/Call+Popup+and+CRM+Settings Link]| Notes%CID NUMBER% available but DNIS or equivalent not available.
|-
| ASTassistant
| FreePBX
|
| [http://www.astassistant.com/Link]| NotesNot updated since 2009 but a lot of good write ups around the net. Support docs very limited.
|-
| 3CX client
| 3CX
|
|[http://www.3cx.com/blog/myphone/crm-integration/ Link 1][http://www.3cx.com/blog/docs/3cx-assistant-configuration/ Link 2]| Notes%callid% available but DNIS or equivalent not available.
|-
|
| Aeonix
|
|[http://www.tadirantele.com/en/products/aeonix-on-aws/ Link]| NotesCustom dialler and its corresponding client software
|-
| None
| Numerous
|
| [http://ct-solutions.com/zendesk/ linkLink]| NotesWritten for ZenDesk but works with numerous other solutions
|}
