As the All n One's client data we store is held stored in database servers in Sungard's secure Parkwest facility in our database servers. The processes and procedures for SunGard facility entry include a sign in/sign out policy so unauthorised . Unauthorised individuals will not be permitted access to our servers. A visit/call to SunGard can only be authorised by four members of our staff. Our data is stored in this secure facility which means we are able to mitigate against tampering, loss, damage or seizure. We also utalise BitLocker encryption on our database servers so client data is encrypted (256-bit key). We are also fully compliant with the Irish data protection act and client data is deleted once it is older than our back-up storage scope. -
[[Data_Protection_and_Data_Retention]]
All instances of the service are segregated by client. This means that one client instance of the software is unable to get any data from another client system. As the system is a SaaS Solution users from the same system will have to log in using different usernames / passwords. All events that occur from the users in a user account are stored in log files so it is possible to review all colleague user activity though through an audit trail functionality built into bxp.For more information on data segregation view - [[The_bxp_Infrastructure#Logical_Infrastructure]]