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From All n One's bxp software Wixi
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=== Role: Mass Marketing Tool ===
bxp has the ability to send group texts and emails. With "clickthru" technology integrated into the messages allows for instant campaigns to be self build to allow tactical responses to be compliacated but require no IT integration overhead.
All n One's vast experience in this area and ability to consult and support any solution allows us to give you the very solution.
* Email : [[Email_-_Start_Here]]
* Email : [[Communications_-_Email_Clickthru]]
* Email : [[Email_-_Improving_Delivery_Rates]]
* Social Media : [[Scenario_-_bxp_and_Social_Media]]
* SMS: [[Comms_SMS_Engine_Enhancements_2014_04]]
* Communications articles [[:Category:Topic:Communications]]
* Marketing articles [[:Category:Topic:Marketing]]
=== Role: Digital marketing spend tracking ===
=== Role: Company merge training solution ===
As mergers happen in the telecoms industry frequently, bxp has become the platform of choice to facilitate those mergers.
=== Role: CTI integration ===
bxp can be integrated with any phone system that can pop a URL. [[Scenario_-_bxp_Integration_with_a_Phone_System]]
All the benefits that happen when you integrate a phone system can be realised. Inbound with automatic lookup, intelligent integration with outbound dialler campaigns and data capture from IVR based campaigns are all possible and demonstrable.
=== Role: Web enabling legacy IT solutions ===
bxp has extensive system integration capability. bxp has been demonstrate-ably used as a wrapper for an AS400 solution. How?
At night generate a report from the primary system which includes all the data that is needed by agents. This file is structured. The file is transferred via SFTP (bxp can collect the file, or better still your infrastructure pushes the file in bxp's SFTP environment). bxp is set to read the file at a scheduled time and it intelligently updates the records in bxp.
bxp is web based and pure SaaS, so nothing to install for users. The records are interacted with during the day. In the evening a delta file of changes is created in a structure file for reading into the system and this file is left to be collected or pushed into the infrastructure.
A worked example shows. 1.2 million customer records
* Database: 1.2 million customer records
* File Size: 400+ Mb
* Data transfer time: 6 minutes
* Data processing time: 4 minutes
* Lookup a record Timing (with precision searching and custom index): 0.59 seconds average
* Delta file creation: 3 minutes
* Data transfer time: 10 seconds
* Data processing time: < 1 minute
All n One are happy to facilitate and plan any custom set of required integrations.
