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From All n One's bxp software Wixi
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bxp has numerous models it can support and non none more important than case management.
The reporting from case management is the same as standard reporting for CRM or for blended campaigns except that the inclusion of timing data in data reports is available. The operational tools provide what traditionally are referred to as case management reports.
Here is an example of a months activity for a live case managed campaign.
[[File:Case_management_dashboard.png]]
= Operational Delivery =
To better understand how bxp can deliver this planning please review [[Bxp_and_Case_Management_-_Worked_Scenario]]
