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= Overview = bxp software (bxp) has the ability to retrieve emails from an email box and turn them into data records (CDAs) for processing. As the emails are retrieved it is possible to apply rules to these emails. Content retrieval is Retrieval Rules are the set of rules used to interrogate the data in an email and strip out what is required from that content. You can have as many rules as you like and trial and error usually dictate how effective your rules are. The rules can be managed through ''Main Menu > Form Management > Form - Primary Management > Form - Email Rule Management > Choose the Form > '' = Format =
Each rule is in the format
StartCharacters#EndCharacters#DestinationField#Location~
Take an example email
The text we want to start at is [Duration ]
We want to end at the return character at the end of the line. So we use vbCrLf (Visual Basic Carriage Return Line Feed). This could be a space caracter character or anything. Just our example uses a return.
strCDA_X_field_0_0 is whatever field in your campaign database you want the data to go into.
Body shows this data is in the body of the email. You could alternately use Subject.
The result of this rule will extract 00:00:23 and put it in the field strCDA_X_field_0_0
= Prioritising Email =
This engine can also be used to flag spam and also prioritise emails.
By adding a simple flag field,
[[Category:Module Specific:Form Management]]
[[Category:Topic:Communications]]
