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From All n One's bxp software Wixi

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Case Management

386 bytes added, 09:06, 27 March 2012
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# The earliest activity in this campaign is: (Date)
# The most recent activity in this campaign is: (Date)
*A list of '''Active Outcomes''' will be displayed on the screen and a list of '''Finished Outcomes''' will be displayed on the screen for the period chosen.
*In the Active Outcome section, hover the mouse over the number under first attempt.
*You will see that it is a clickable link.
*When you click on this number it will hand the next record in the system to the agent to complete.
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