Anonymous, bureaucrat, administrator
7,528
edits
Changes
no edit summary
Sungard AS accommodates a virtually unlimited range of installations – from a single server with an installed operating system to High Availability failover Blade Infrastructure running VM Ware layered OS with full Firewall / IPS and Storage capabilities.
* Local 24 hour supplier contracts for extra fuel if needed
* Mains earth and a clean earth system
=== Lighting ===
* Relative humidity 50% (plus or minus 10%)
* Air filtration to class EU5
=== Fire Suppression & Detection Fire Warning & Suppression ===
Sungard run our own multi- homed IP transit infrastructure. The physical entry of this network is compromised of redundant fibre connections entering the facility on either side of the building. These connections come off separate carrier networks and link back into separate ISP infrastructures. On the right hand side of the building we have Smart Telecom & EU Networks and on the left we have NTL and Packet Exchange. Externally leaving the building we have Gig connections running into DEG, Interxion, Telecity and EU Networks Citywest over EU Networks dedicated fibre and redundant gig connections running into DEG and Interxion over Smart Telecom. These networks are run in parallel and tied together using our own Cisco infrastructure. Each of our cabinets has dual IP uplink pipes into our Cisco 6509 switches and we use BGP to manage our IP Transit peering. Currently we have transit from NTL (Level 3/AboveNet), Packet Exchange (Level 3), Smart Telecom (BtN Access/ PCCW), EU Networks (Tiscali, Global Crossing), INEX and Eurconnex. Coupled with our power infrastructure (UPS and Generator) we offer 100% SLA on IP Transit. If we fail to hit these SLA’s we are happy to pay our penalties as covered under contract.
Sungard believe that it is our level of managed services that provides us with our unique selling point in the Irish market place. Sungards team of highly skilled engineers provide full maintenance and monitoring on all aspects of your dedicated hosting service, from providing full network and infrastructure SLA’s, to managing and maintaining all of the relevant firewall and switches, as well as providing full enterprise level and application monitoring, patch management and all relevant licensing on the server.
=== Monitoring Non-SNMP devices ===
OpManager server monitoring functionality extends across Non-SNMP devices also. Using WMI for Windows and Telnet / OpenSSH for Linux, OpManager can monitor CPU, Memory and Disk utilization statistics for non-snmp devices.
=== Historical Analysis and Reports ===
While Performance management focuses on current effectiveness, capacity planning ensures that servers will work efficiently in future.