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Module - Conference Centre

3 bytes added, 11:12, 5 August 2014
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The module used is Conference Centre Center [[File:054.png]]
People using the system only need access to "Conversations".
Reporting provides transcripts and searchability search functionality of existing conversations.
Ensure in the modules module itself you have a tick beside "Conference CentreCenter" and each of the sections.
''Main Menu > Conference Centre Center > General Administration > Conference Room - Security Profile > Choose your room ''
Check that the user has a tick in the Module "Conference CentreCenter" and a tick in the section immediately below that "Conversations"
There are a number of ways of letting people know that the room is available. Firstly it It is useful to make it quick and easy to get into the room. From Step 4 above, when you are in the room ready to type. If you click in the URL bar at the top of the screen you should get a URL similar to : https://ww3.allnone.ie/client/client_demo/commshub/userConferenceRoom.asp?ID=X where X is the ID of your room.
* By Email
* By SMS
* In in the Information Centre Center on the Main Menu
* It can also be put as an External URL on any question in a form to give easy access to agents to expert advice
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