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== Learning and Development ==
2014-03-07 PL LD-1-2 Developed and rolled out internally [[Learning_and_Development_Training]]
2014-02-12 PL CC-4-4 Developed [[Contact_Centre_Training]]
2014-02-06 PL CC-1-5 Developed [[Contact_Centre_Training]]
2014-01-24 PL CC-1-4 Developed [[Contact_Centre_Training]]
2014-01-21 PL CC-1-3 Developed [[Contact_Centre_Training]]
2014-01-14 PL CC-1-2 Developed [[Contact_Centre_Training]]
2014-01-07 PL CC-1-1 Developed [[Contact_Centre_Training]]
