== Overview ==
== Basic Email Communication ==
Step 3 the recipient, logs in with a valid user name and password and gets your email.
= My mail doesn't get there =
== When helpful tools don't help == Even if you do get your email through to your recipient there are a host of reasons why the end user may never see the email. These are totally out of the control of the sender. # The recipient may have an Outlook rule or similar to delete the email or move it to a subfolder.# The recipient may have a spam filtering tool installed which didn't like your email for some reason.# The recipient server may have flagged the email as spam and never allowed the email through == Checked all of that... == Often the cleanliness of the recipients address, especially in older lists can be called into questions. Companies rebrand and change their address. Some ladies decide to change their surname after getting married and updating of mailbox addresses can be forgotten or not advertised. Making sure your list is clean and up to date is important when sending as well. = Battling spam ==