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Case Management

371 bytes added, 23:29, 9 November 2014
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==='''Agent - Incomplete Record Report'''===
'''NOTE'''A group of users must be set up to process this report.
*Choose the case.
*A report will be displayed on the screen.
*This report shows all agents and their Incomplete records.
 *If there are no incomplete records fro for any agent, then no report will be displayed.
==='''Reassign Reminders'''===
'''NOTE'''A group of users must be set up to process this report.*Choose a the case.*A report showing My Team Reminders will be displayed on the screen.*Giving every user and their reminders.  [[Category:Module Specific:Case Management]][[Category:Module Specific:Form Management]][[Category:Topic:Case Management]]
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