Scenarios

1 Overview

bxp software (bxp) has been described as a Business Process Modelling and Management tool. It has numerous uses and can be applied in many different ways.

Over the last number of years of application bxp has been the solution to many challenges. This area of our Wixi provides links to articles which explore those solutions:

2 Contact Centre

• Scenario_-_bxp_for_Contact_Centres
• Outbound Contact management campaigns
• Scenario_-_bxp_as_a_Ticketing_System
• Outsource partner management

3 Customer Relationship Management

• Customer Relationship Management
• Sales Pipeline Management
• Calendar management
• Scenario - bxp and the Post Room

4 eLearning

• Organisation Training Management
• Career Path Development and Management
• Knowledge Management Solutions
• Scenario_-_bxp_for_Gamification

5 Quality Assurance

• Quality Assurance Programs for Outsourcers
• Quality Assurance Programs for Government Bodies
• Compliance Management solutions
• Project Management Toolkit

6 Systems Integration

• Scenario - bxp Integration with a Phone System
• Integration with a data warehouse
• Integration with legacy data warehouses
• Data Centralisation Strategies