Quality Outright Fail

For Quality Assessments in bxp software, there is often a requirement to cause an instant outright fail of an assessment.

Say for example there is a really important question in your QA script e.g. Data Protection laws were adhered to?

There are two scoring fields for every assessment. A Score and a Threshold. The score holds the details of the scoring and questions. The Threshold is far simpler as a Pass and Fail.

This process of splitting the Score and the Threshold, also allows for the introduction of an instant fail without the need to introduce negative marking.

Firstly the option to allow an instant Fail keyword to be used must be turned on. It is by default set to True. Main Menu > Form Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > In the Create section on the right find "Allow Fail All"

A special code "Fail" without the double inverted comma can be put into the weighting box of any weighted question.

This will result in a score of 0 being issued to the question, but overall, no matter what score the user gets, the assessment will show a Threshold of Fail.

This approach allows averages to be maintained without the need for negative scoring and still represent an assessment as a fail.

Reporting on outright Failed assessments is available through

Main Menu > Data Profiling > Instant - Scores > Scores - QA - Support - Outright Fails > Choose the form and that date / time that the assessments were performed.