Quality Support Options
A vital part of any assessment is to provide feedback to the person. This comes in a number of forms.
- None
- Coach
- SMARTER
1 None
For this approach no recording of feedback and support is recorded within bxp software. This strategy can be used if records are stored in a 3rd party external system / HR system.
2 Coach
This approach allows for a date and time to be recorded for when a Coach has performed a feedback session with a person on the assessment.
3 SMARTER
The SMARTER engine is a unique engine to bxp software. Goals should be SMART. [[[1]]]
- S - Specific – target a specific area for improvement.
- M - Measurable – quantify or at least suggest an indicator of progress.
- A - Assignable – specify who will do it.
- R - Realistic – state what results can realistically be achieved, given available resources.
- T - Time-related – specify when the result(s) can be achieved.
All n One extend this acronym with its custom interpretation of:
- E - Engine – Engine driven to reduce the amount of time between assessment and improvement
- R - Reviewable - Easily reported on, revisited and evaluated without undue administrative overhead
By tying each question in an assessment to an eCourse or external resource, when a question is failed, a custom learning plan is automatically generated.
The SMARTER engine will immediately place the customised learning plan into the Reminders section of the person for action immediately.