Revision as of 19:02, 28 November 2014

1 Overview

CCLs in bxp software (bxp) represent a strong audit trail of activity that for general use is unalterable.

There are times when specific users require the ability to make minor changes to the CCLs.

These changes pose significant security risks to the audit process but are none-the-less operationally mandatory. For this reason there is a section in Form Management dedicated to exceptional change called "Form - CCL Management"

2 Maintaining auditablility

In order to retain the audit accountability of the solution every CCL change is logged in the system audit trail which is not alterable. So whilst the CCLs will be changed, a record of the Addition, Editing and Deletion will be recorded in the system.

In order to ensure consistency, changes to CCLs can have an instant knock on to reporting. This is a bxp client decision to modify CCLs directly.

3 Functionality

It is possible to add and edit individual CCLs. It is possible to group delete CCLs.

When adding or editing CCLs the following fields are suppliable

• Staff Id - The Live User in the system.
• From - Date Time of when the CCL was alleged to have been started
• To - Date Time of when the CCL was alleged to have been logged
• Outcome - The text of the outcome supposedly used. This does not cause the outcome to be executed.
• Comments - The body of the comment

As CCLs in case management are integrated, modification will result in the following fields being recaluclated, potentially affecting numerous CCLs. bxp will recalculate for CCLs in those CDAs affected:

• Sequence Number
• CDA Duration
• Last Contact Duration
• Case Duration
• First CCL Date Time
• Duration Time

4 Reporting on CCL modification

To view the CCL change report Main Menu > System Access Management > Security Reports > Security - System Events Audit Trail >

There are three event types:

• CCL - Add
• CCL - Delete
• CCL - Edit

ID 1 is the form. ID 2 are the Ids affected.