Difference between revisions of "System Access Management - Departments"

Revision as of 21:32, 9 November 2014

1 Overview

Departments are a structured mechanism for grouping users. A user can only be associated with one department. For a user with multiple groups or teams that they're involved in you use Security Groups, however a user has to be involved in at least one department.

When you being using the system there will be two departments.

• General
• All n One

All users can go into General by default.

The All n One deparment is added to allow for easy recognition of All n One support accounts.

2 Adding a Department

Main Menu > System Access Management > System Management > Department - Add

Please note that you should choose your Department names carefully as it possible to have two departments with very similar names which can lead to confusion.

3 Editing a Department

Changing a departments name is very easy.

Main Menu > System Access Management > System Management > Department - Edit > Choose the Department to edit

4 Changing a user's department

This is done by editing the seucrity details of the user.

Main Menu > System Access Management > User Administration > Edit User - Security Details Only > Search for the User > Primary Contact Details > Department

5 Changing many user's department en mass

There is a group update function available

1. Main Menu > System Access Management > System Management > Leave all the fields blank and click "Lookup User" >
2. From "Please select a value type to update" change it to Department
3. From the Department list choose the Department to change to
4. Put a tick in all the users you want to move into this Department
5. When done click "Save and continue" at the bottom