Difference between revisions of "Module - Conference Centre"
From All n One's bxp software Wixi
Philip Lacey (talk | contribs) |
Philip Lacey (talk | contribs) |
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| − | The module used is Conference | + | The module used is Conference Center [[File:054.png]] |
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| − | People using the system only need access to "Conversations" | + | People using the system only need access to "Conversations". |
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| − | Reporting provides transcripts and | + | Reporting provides transcripts and search functionality of existing conversations. |
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| − | Ensure in the | + | Ensure in the module itself you have a tick beside "Conference Center" and each of the sections. |
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| − | ''Main Menu > Conference | + | ''Main Menu > Conference Center > General Administration > Conference Room - Security Profile > Choose your room '' |
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| − | Check that the user has a tick in the Module "Conference | + | Check that the user has a tick in the Module "Conference Center" and a tick in the section immediately below that "Conversations" |
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| − | There are a number of ways of letting people know that the room is available. | + | There are a number of ways of letting people know that the room is available. It is useful to make it quick and easy to get into the room. From Step 4 above, when you are in the room ready to type. If you click in the URL bar at the top of the screen you should get a URL similar to : https://ww3.allnone.ie/client/client_demo/commshub/userConferenceRoom.asp?ID=X where X is the ID of your room. |
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* By Email | * By Email | ||
* By SMS | * By SMS | ||
| − | * In | + | * In the Information Center on the Main Menu |
* It can also be put as an External URL on any question in a form to give easy access to agents to expert advice | * It can also be put as an External URL on any question in a form to give easy access to agents to expert advice | ||
Revision as of 11:12, 5 August 2014
Contents
1 Overview
Conference Centre is a text based chat facility that allows individuals to communicate in real time without the distraction and security issues attached to public systems. It can be used for example to facilitate:
- post-course review sessions
- post-course feed-back sessions
- expert panel interaction sessions
- open question sessions
- real-time collaborative group project discussions
Key features include:
- Searchable transcript of all conversations kept for 6 months
- Profanity filter available
- "Smileys" can be easily enabled and disabled
- Rooms are by explicit permission only
- Timed opening and closing of rooms managed by administrators
2 Structure
The module used is Conference Center 
There are three sections in the module
- Conversations
- General Administration
- Reporting
People using the system only need access to "Conversations".
General Administration allows rooms to be built and to allow people to access those room.
Reporting provides transcripts and search functionality of existing conversations.
3 Operational Use
There are a number of steps to using a Conference Room
3.1 Step 1. Grant yourself access to the module
Main Menu > System Access Management > User Administration > Edit User - Security Details > Lookup yourself >
Ensure in the module itself you have a tick beside "Conference Center" and each of the sections.
Save and update your record.
3.2 Step 2. Construct a room
Main Menu > Conference Centre > General Administration > Add Conference Room
- Give the Room a Unique Name
- Give the Room a description as a reminder to yourself as to why the room was created
- Leave all the middle settings to their default
- Set the "Conference Opens" date to a date in the past
- Set the "Conference Closes" date to a date well into the future
Click the "Create the Conference Room" button at the bottom.
3.3 Step 3. Grant people access to the room
On the following screen click the "Click here to allow users permission to access this Conference Room"
Tick all the users who are able to participate in this conference.
Click the "Continue" button when ready to save the permissions.
3.4 Step 4. Test the room
Main Menu > Conference Centre > Conversations > Join Conference Room > Select your room >
When you type into the large input box on the screen a few seconds later, whatever you typed should appear in the larger white box above.
Text can be delayed up to 5 seconds before appearing.
3.5 Step 5. Verify users have access
Users need two types of access to a conference room, functional and content.
3.5.1 Content Access
Main Menu > Conference Center > General Administration > Conference Room - Security Profile > Choose your room
This report will list all the users who have permission to access this conference.
3.5.2 Functional Access
Main Menu > System Access Management > User Administration > Edit User - Security Details > Lookup the user >
Check that the user has a tick in the Module "Conference Center" and a tick in the section immediately below that "Conversations"
3.6 Step 6. Let people know the room exists
There are a number of ways of letting people know that the room is available. It is useful to make it quick and easy to get into the room. From Step 4 above, when you are in the room ready to type. If you click in the URL bar at the top of the screen you should get a URL similar to : https://ww3.allnone.ie/client/client_demo/commshub/userConferenceRoom.asp?ID=X where X is the ID of your room.
This URL can then be sent to participants in a number of ways:
- By Email
- By SMS
- In the Information Center on the Main Menu
- It can also be put as an External URL on any question in a form to give easy access to agents to expert advice
