Difference between revisions of "Form - InScript Main Hidden Variables"
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| − | In order to help the JavaScript coding and ability for clients to perform very clever logic management there are a number of key system variables drawn directly into the hidden HTML of a Form script. | + | == Overview == |
| + | |||
| + | In order to help the JavaScript coding and ability for clients to perform very clever logic management there are a number of key system variables drawn directly into the hidden HTML of a Form script. This page details the fields that are available and their usual usage. | ||
| + | |||
| + | |||
| + | |||
| + | == Sample Block == | ||
<source lang="javascript"> | <source lang="javascript"> | ||
| + | ' VOIP | ||
<input type="hidden" name="strClient_VOIP_BEProtocol" id="strClient_VOIP_BEProtocol" value="http://" /> | <input type="hidden" name="strClient_VOIP_BEProtocol" id="strClient_VOIP_BEProtocol" value="http://" /> | ||
<input type="hidden" name="strClient_VOIP_BESystem" id="strClient_VOIP_BESystem" value="127.0.0.1" /> | <input type="hidden" name="strClient_VOIP_BESystem" id="strClient_VOIP_BESystem" value="127.0.0.1" /> | ||
| Line 10: | Line 17: | ||
<input type="hidden" name="strClient_VOIP_Extension" id="strClient_VOIP_Extension" value="XXXX" /> | <input type="hidden" name="strClient_VOIP_Extension" id="strClient_VOIP_Extension" value="XXXX" /> | ||
<input type="hidden" name="strClient_VOIP_PIN" id="strClient_VOIP_PIN" value="YYYY" /> | <input type="hidden" name="strClient_VOIP_PIN" id="strClient_VOIP_PIN" value="YYYY" /> | ||
| + | |||
| + | ' User Values | ||
<input type="hidden" name="strBEDisplayed_Username" id="strBEDisplayed_Username" value="Philip Lacey" /> | <input type="hidden" name="strBEDisplayed_Username" id="strBEDisplayed_Username" value="Philip Lacey" /> | ||
| − | |||
<input type="hidden" name="intCurrentUser_Department" id="intCurrentUser_Department" value="0" /> | <input type="hidden" name="intCurrentUser_Department" id="intCurrentUser_Department" value="0" /> | ||
<input type="hidden" name="intCurrentUser_Role" id="intCurrentUser_Role" value="1" /> | <input type="hidden" name="intCurrentUser_Role" id="intCurrentUser_Role" value="1" /> | ||
<input type="hidden" name="strCurrentUser_Email" id="strCurrentUser_Email" value="x.y@z.com" /> | <input type="hidden" name="strCurrentUser_Email" id="strCurrentUser_Email" value="x.y@z.com" /> | ||
<input type="hidden" name="strClientIPAddress" id="strClientIPAddress" value="127.0.0.1" /> | <input type="hidden" name="strClientIPAddress" id="strClientIPAddress" value="127.0.0.1" /> | ||
| + | |||
| + | ' Campaign Values | ||
| + | <input type="hidden" name="intCampaign_Id" id="intCampaign_Id" value="1234" /> | ||
<input type="hidden" name="intCDA_Id" id="intCDA_Id" value="0" /> | <input type="hidden" name="intCDA_Id" id="intCDA_Id" value="0" /> | ||
| + | |||
| + | ' Case Management Values | ||
<input type="hidden" name="intPreviousStaff" id="intPreviousStaff" value="" /> | <input type="hidden" name="intPreviousStaff" id="intPreviousStaff" value="" /> | ||
<input type="hidden" name="strPreviousStatus" id="strPreviousStatus" value="" /> | <input type="hidden" name="strPreviousStatus" id="strPreviousStatus" value="" /> | ||
| + | |||
| + | ' Logic Values | ||
<input type="hidden" name="strPreset_Fields" id="strPreset_Fields" value="" /> | <input type="hidden" name="strPreset_Fields" id="strPreset_Fields" value="" /> | ||
<input type="hidden" name="strPreset_Values" id="strPreset_Values" value="" /> | <input type="hidden" name="strPreset_Values" id="strPreset_Values" value="" /> | ||
| + | |||
| + | ' Operating Values | ||
<input type="hidden" name="intCDA_X_StaffId" id="intCDA_1154_StaffId" value="10" /> | <input type="hidden" name="intCDA_X_StaffId" id="intCDA_1154_StaffId" value="10" /> | ||
<input type="hidden" name="dteCCL_X_StartDateTime" value="2014-04-07 21:18:41" /> | <input type="hidden" name="dteCCL_X_StartDateTime" value="2014-04-07 21:18:41" /> | ||
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</source> | </source> | ||
| + | |||
| + | |||
| + | |||
| + | == VOIP == | ||
| + | |||
| + | This block of fields are used when using Click to Call functionality or when a VOIP phone system needs live integration. The users configurations are set up in System Access Management when editing the security details of the user. | ||
| + | |||
| + | |||
| + | == User Values == | ||
| + | |||
| + | == Campaign Values == | ||
| + | |||
| + | == Case Management Values == | ||
| + | |||
| + | == Logic Values == | ||
| + | |||
| + | == Operating Values == | ||
Revision as of 21:33, 7 April 2014
Contents
1 Overview
In order to help the JavaScript coding and ability for clients to perform very clever logic management there are a number of key system variables drawn directly into the hidden HTML of a Form script. This page details the fields that are available and their usual usage.
2 Sample Block
' VOIP
<input type="hidden" name="strClient_VOIP_BEProtocol" id="strClient_VOIP_BEProtocol" value="http://" />
<input type="hidden" name="strClient_VOIP_BESystem" id="strClient_VOIP_BESystem" value="127.0.0.1" />
<input type="hidden" name="strClient_VOIP_BEClient" id="strClient_VOIP_BEClient" value="client_master" />
<input type="hidden" name="strClient_VOIP_ServerIP" id="strClient_VOIP_ServerIP" value="123.123.123.123" />
<input type="hidden" name="strClient_VOIP_ServerPort" id="strClient_VOIP_ServerPort" value="5000" />
<input type="hidden" name="strClient_VOIP_Extension" id="strClient_VOIP_Extension" value="XXXX" />
<input type="hidden" name="strClient_VOIP_PIN" id="strClient_VOIP_PIN" value="YYYY" />
' User Values
<input type="hidden" name="strBEDisplayed_Username" id="strBEDisplayed_Username" value="Philip Lacey" />
<input type="hidden" name="intCurrentUser_Department" id="intCurrentUser_Department" value="0" />
<input type="hidden" name="intCurrentUser_Role" id="intCurrentUser_Role" value="1" />
<input type="hidden" name="strCurrentUser_Email" id="strCurrentUser_Email" value="x.y@z.com" />
<input type="hidden" name="strClientIPAddress" id="strClientIPAddress" value="127.0.0.1" />
' Campaign Values
<input type="hidden" name="intCampaign_Id" id="intCampaign_Id" value="1234" />
<input type="hidden" name="intCDA_Id" id="intCDA_Id" value="0" />
' Case Management Values
<input type="hidden" name="intPreviousStaff" id="intPreviousStaff" value="" />
<input type="hidden" name="strPreviousStatus" id="strPreviousStatus" value="" />
' Logic Values
<input type="hidden" name="strPreset_Fields" id="strPreset_Fields" value="" />
<input type="hidden" name="strPreset_Values" id="strPreset_Values" value="" />
' Operating Values
<input type="hidden" name="intCDA_X_StaffId" id="intCDA_1154_StaffId" value="10" />
<input type="hidden" name="dteCCL_X_StartDateTime" value="2014-04-07 21:18:41" />
<input type="hidden" name="intCDA_X_NoOfAttempts" value="0" />
3 VOIP
This block of fields are used when using Click to Call functionality or when a VOIP phone system needs live integration. The users configurations are set up in System Access Management when editing the security details of the user.
