Difference between revisions of "Quality Support Options"
From All n One's bxp software Wixi
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Philip Lacey (talk | contribs) |
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The SMARTER engine is a unique engine to bxp software. Goals should be SMART. [[[http://en.wikipedia.org/wiki/SMART_criteria]]] | The SMARTER engine is a unique engine to bxp software. Goals should be SMART. [[[http://en.wikipedia.org/wiki/SMART_criteria]]] | ||
| − | + | * S - Specific – target a specific area for improvement. | |
| − | + | * M - Measurable – quantify or at least suggest an indicator of progress. | |
| − | + | * A - Assignable – specify who will do it. | |
| − | + | * R - Realistic – state what results can realistically be achieved, given available resources. | |
| − | + | * T - Time-related – specify when the result(s) can be achieved. | |
All n One extend this acronym with its custom interpretation of: | All n One extend this acronym with its custom interpretation of: | ||
| − | + | * E - Engine – Engine driven to reduce the amount of time between assessment and improvement | |
| − | + | * R - Reviewable - Easily reported on, revisited and evaluated without undue administrative overhead | |
Revision as of 23:58, 15 March 2014
A vital part of any assessment is to provide feedback to the person. This comes in a number of forms.
- None
- Coach
- SMARTER
1 None
For this approach no recording of feedback and support is recorded within bxp software. This strategy can be used if records are stored in a 3rd party external system / HR system.
2 Coach
This approach allows for a date and time to be recorded for when a Coach has performed a feedback session with a person on the assessment.
3 SMARTER
The SMARTER engine is a unique engine to bxp software. Goals should be SMART. [[[1]]]
- S - Specific – target a specific area for improvement.
- M - Measurable – quantify or at least suggest an indicator of progress.
- A - Assignable – specify who will do it.
- R - Realistic – state what results can realistically be achieved, given available resources.
- T - Time-related – specify when the result(s) can be achieved.
All n One extend this acronym with its custom interpretation of:
- E - Engine – Engine driven to reduce the amount of time between assessment and improvement
- R - Reviewable - Easily reported on, revisited and evaluated without undue administrative overhead
By tying each question in an assessment to an eCourse or external resource, when a question is failed, a custom learning plan is automatically generated.
The SMARTER engine will immediately place the customised learning plan into the Reminders section of the person for action immediately.
