Difference between revisions of "Form Reporting Options"
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===='''Working Days'''==== | ===='''Working Days'''==== | ||
*Enter in the working days of the week for the form | *Enter in the working days of the week for the form | ||
| − | *In the format -- Monday,Tuesday,Wednesday e.t.c. | + | *In the format --> Monday,Tuesday,Wednesday e.t.c. |
===='''Working Hours - Start'''==== | ===='''Working Hours - Start'''==== | ||
*Enter in the start time of the working day | *Enter in the start time of the working day | ||
| − | * In the format -- HH:MM:SS | + | * In the format --> HH:MM:SS |
===='''Working Hours - End'''==== | ===='''Working Hours - End'''==== | ||
*Enter in the finishing time of the working day | *Enter in the finishing time of the working day | ||
| − | *In the format -- HH:MM:SS | + | *In the format --> HH:MM:SS |
===='''Non Working Days'''==== | ===='''Non Working Days'''==== | ||
*Enter in any dates not to be included in the reports i.e. Bank holidays | *Enter in any dates not to be included in the reports i.e. Bank holidays | ||
| − | *In the format -- MM-DD | + | *In the format --> MM-DD |
===='''Sales Outcomes'''==== | ===='''Sales Outcomes'''==== | ||
*Enter in the outcomes that should be watched | *Enter in the outcomes that should be watched | ||
| − | + | *In the format --> Outcome 1, Outcome 2, Outcome 3 | |
| + | |||
| + | |||
| + | [[Category:To Be Revised]] | ||
Latest revision as of 01:00, 22 March 2014
Contents
1 Reporting Options
- GRTD Display
- Dashboard - Contact Source
- Working Days
- Working Hours - Start
- Working Hours - End
- Non Working Days
- Sales Outcomes
1.1 GRTD Display
- By setting this drop down list to 'True' or 'False' it enable a GRTD to be displayed for the form
[1] Outbound GRTD article
1.2 Dashboard - Contact Source
- For the Dashboard reports - The Contact Source is driven by the selected option
1.3 Working Days
- Enter in the working days of the week for the form
- In the format --> Monday,Tuesday,Wednesday e.t.c.
1.4 Working Hours - Start
- Enter in the start time of the working day
- In the format --> HH:MM:SS
1.5 Working Hours - End
- Enter in the finishing time of the working day
- In the format --> HH:MM:SS
1.6 Non Working Days
- Enter in any dates not to be included in the reports i.e. Bank holidays
- In the format --> MM-DD
1.7 Sales Outcomes
- Enter in the outcomes that should be watched
- In the format --> Outcome 1, Outcome 2, Outcome 3