Difference between revisions of "What is a Blended Campaign"
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Philip Lacey (talk | contribs) (Created page with "A blended campaign is a combination of Inbound and Outbound activity. Inbound activity allows records to be stored with a view to later outbound work being performed on them...") |
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| − | Inbound activity allows records to be stored with a view to later outbound work being performed on them. There are a number of sources from where records can come from. For more information on Inbound campaigns click here. | + | Inbound activity allows records to be stored with a view to later outbound work being performed on them. There are a number of sources from where records can come from. For more information on Inbound campaigns click here. [[What_is_an_Inbound_Campaign]] |
| + | Even while new records are continuing to be added to the campaign, outbound activity can begin. For more information on Outbound Campaigns click here. [[What_is_an_Outbound_Campaign]] | ||
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| + | [[Category:Topic:Contact Centre]] | ||
| + | [[Category:Topic:Customer Relationship Management]] | ||
| + | [[Category:Module Specific:Form Management]] | ||
| + | [[Category:Topic:Outbound]] | ||
Latest revision as of 00:23, 10 November 2014
A blended campaign is a combination of Inbound and Outbound activity.
Inbound activity allows records to be stored with a view to later outbound work being performed on them. There are a number of sources from where records can come from. For more information on Inbound campaigns click here. What_is_an_Inbound_Campaign
Even while new records are continuing to be added to the campaign, outbound activity can begin. For more information on Outbound Campaigns click here. What_is_an_Outbound_Campaign
