Details =='''Reporting Options'''==# GRTD Display# Dashboard - Contact Source# Working Days# Working Hours - Start# Working Hours - End# Non Working Days# Sales Outcomes ===='''GRTD Display'''====*By setting this drop down list to go here'True' or 'False' it enable a GRTD to be displayed for the form[http://www.allnone.ie/wixi/index.php?title=Case_Management#Outbound_GRTD] Outbound GRTD article ===='''Dashboard - Contact Source'''====*For the Dashboard reports - The Contact Source is driven by the selected option ===='''Working Days'''====*Enter in the working days of the week for the form*In the format -- Monday,Tuesday,Wednesday e.t.c. ===='''Working Hours - Start'''====*Enter in the start time of the working day* In the format -- HH:MM:SS ===='''Working Hours - End'''====*Enter in the finishing time of the working day*In the format -- HH:MM:SS ===='''Non Working Days'''====*Enter in any dates not to be included in the reports i.e.Bank holidays*In the format -- MM-DD ===='''Sales Outcomes'''====*Enter in the outcomes that should be watched**In the format -- Outcome 1, Outcome 2, Outcome 3
