399
edits
Changes
From All n One's bxp software Wixi
Reporting Dashboards
=='''Reporting Dashboards'''==
# Reporting – Case Management
# Reporting – eCourse
# Reporting – Inbound
# Reporting – Outbound
# Reporting – Quality Assurance
# Reporting – Security
# Reporting – Survey
# Reporting – Testing
===='''Reporting – Case Management'''====
1. Current Period Analysis<br />
2. Current status<br />
3. Data report by period by outcome<br />
4. Data report – all contacts – by group<br />
5. Cases timings<br />
6. Cases – still open<br />
7. Cases – open cases<br />
8. Cases – Exception cases<br />
9. Cases – Reopened Cases<br />
10. Cases – All Cases<br />
===='''Reporting – eCourse'''====
1. Top 5 most read pages this month<br />
2. Snapshot – all users by eCourse with testing results<br />
3. User view audit report<br />
4. Security profile of course<br />
5. Page view report by period<br />
6. Security profile a book<br />
===='''Reporting – Inbound'''====
1. Campaign Status<br />
2. Reminders – by period<br />
3. Reminders – By individual<br />
4. Data report by period by outcome<br />
5. Current Status<br />
6. Period Analysis<br />
7. Data report – all contacts – by group<br />
===='''Reporting – Outbound'''====
1. Campaign Status<br />
2. Reminders – By Period<br />
3. View contact queue<br />
4. Records out with agents<br />
5. Current Status<br />
6. Period analysis<br />
7. Data report by period by outcome<br />
8. Data report – All Contacts – By Group<br />
===='''Reporting – Quality Assurance'''====
1. My team overall profile<br />
2. My team profile by user<br />
3. Data report by period by outcome<br />
4. Data report – All Contacts – By Group<br />
5. Current Status<br />
6. Period Analysis<br />
===='''Reporting – Security'''====
1. Profile user<br />
2. Control bar profile<br />
3. Usage last login<br />
4. User status<br />
5. System campaigns<br />
6. My pending requests<br />
===='''Reporting – Survey'''====
1. Data report by period by outcome<br />
2. Current Status<br />
3. Period Analysis<br />
====''' Reporting – Testing'''====
1. Exam – Overall profile<br />
2. Exam- Individual profile<br />
3. Exam – Student profile<br />
4. Exam – Profile access to an Exam<br />
# Reporting – Case Management
# Reporting – eCourse
# Reporting – Inbound
# Reporting – Outbound
# Reporting – Quality Assurance
# Reporting – Security
# Reporting – Survey
# Reporting – Testing
===='''Reporting – Case Management'''====
1. Current Period Analysis<br />
2. Current status<br />
3. Data report by period by outcome<br />
4. Data report – all contacts – by group<br />
5. Cases timings<br />
6. Cases – still open<br />
7. Cases – open cases<br />
8. Cases – Exception cases<br />
9. Cases – Reopened Cases<br />
10. Cases – All Cases<br />
===='''Reporting – eCourse'''====
1. Top 5 most read pages this month<br />
2. Snapshot – all users by eCourse with testing results<br />
3. User view audit report<br />
4. Security profile of course<br />
5. Page view report by period<br />
6. Security profile a book<br />
===='''Reporting – Inbound'''====
1. Campaign Status<br />
2. Reminders – by period<br />
3. Reminders – By individual<br />
4. Data report by period by outcome<br />
5. Current Status<br />
6. Period Analysis<br />
7. Data report – all contacts – by group<br />
===='''Reporting – Outbound'''====
1. Campaign Status<br />
2. Reminders – By Period<br />
3. View contact queue<br />
4. Records out with agents<br />
5. Current Status<br />
6. Period analysis<br />
7. Data report by period by outcome<br />
8. Data report – All Contacts – By Group<br />
===='''Reporting – Quality Assurance'''====
1. My team overall profile<br />
2. My team profile by user<br />
3. Data report by period by outcome<br />
4. Data report – All Contacts – By Group<br />
5. Current Status<br />
6. Period Analysis<br />
===='''Reporting – Security'''====
1. Profile user<br />
2. Control bar profile<br />
3. Usage last login<br />
4. User status<br />
5. System campaigns<br />
6. My pending requests<br />
===='''Reporting – Survey'''====
1. Data report by period by outcome<br />
2. Current Status<br />
3. Period Analysis<br />
====''' Reporting – Testing'''====
1. Exam – Overall profile<br />
2. Exam- Individual profile<br />
3. Exam – Student profile<br />
4. Exam – Profile access to an Exam<br />
