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| As a business grows they start with a few phone lines growing to full "follow the sun" contact centres. This scenario explains how bxp grows with you and is suitable for all size situations.
|}
== Customer Relationship Management (CRM) ==
! style="text-align:left;width:350px"| Article
! style="text-align:left;"| Description
! style="text-align:center;"| Pillar
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| [[Scenario_-_bxp_for_Outbound_Campaign_management|bxp for Outbound Campaign Management]]
| Using bxp to manage an outbound campaign is often a very cost effective "quick-win". This scenario provides a step by step guide for the entire program and process.
| rowspan="6" | [[File:pillar_crm.png|100%xpx]]
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| [[Scenario_-_bxp_and_Lead_Generation_and_Pipeline_Management|bxp for Lead Generation and Pipeline Mgmt]]
| Social media is quite a challenging area. This scenario shows step by step how to engage with and manage social media for any organisation size or type through bxp.
|}
== eLearning ==
! style="text-align:left;width:350px"| Article
! style="text-align:left;"| Description
! style="text-align:center;"| Pillar
|-
| [[Scenario_-_How_to_build_eLearning_content|How to build eLearning content]]
| A general discussion on the major areas of getting eLearning content built
| rowspan="3" | [[File:pillar_elearning.png|100%xpx]]
|-
| [[Scenario_-_Developing_Training_Materials|Developing training materials]]
! style="text-align:left;width:350px"| Article
! style="text-align:left;"| Description
! style="text-align:center;"| Pillar
|-
| [[Scenario_-_bxp_to_create_Quality_Assurance_programs|bxp to create QA programs]]
| Designing a quality program can be a daunting challenge. Combining real world experience and the power of bxp makes the process far easier.
| rowspan="2" | [[File:pillar_qa.png|100%xpx]]
|-
| [[Scenario_-_bxp_-_QA_-_Moving_from_Score_Buddy|bxp moving from ScoreBuddy]]
! style="text-align:left;width:350px"| Article
! style="text-align:left;"| Description
! style="text-align:center;"| Pillar
|-
| [[Scenario_-_bxp_and_understanding_phone_systems|bxp and understanding phone systems]]
| An introductory guide to phone systems, components and how bxp can be integrated into solutions
| rowspan="4" | [[File:pillar_si.png|240px]]
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| [[Scenario_-_bxp_as_a_secure_Website_Data_Store|bxp as a secure Website Data Store]]
| Put a call me engine on your website and get in instant contact with your web based sales leads.
|}