Difference between revisions of "Scenario - Developing Training Materials"
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Revision as of 12:33, 18 February 2015
Contents
1 Overview
bxp software (bxp) comes with numerous training support documents (Wixis, word documents, pdfs, videos, interactive materials). Often clients request custom training material that are specific to their systems and their layouts. Of course All n One would be delighted to develop up professional materials however All n One also feel that good results can be achieved by anyone with a bit of knowledge and background. This article provides some of this background and hopefully will save our clients many billable hours.
2 Training medium
There are a few training mediums possible:
- Side by side training
- Classroom training
- Document based training
- Voice Over PowerPoint based training
- Live Video based training
- Interactive based training
The largest challenge for any training is time so please consider the following matrix to choose what is most appropriate.
| Type | Relationship | Personalised | Reusable | Time to build | Cost | Time to Roll Out |
|---|---|---|---|---|---|---|
| Side by side based | 1:1 | Yes | No | Trainer training | Low | Short |
| Classroom based | 1:Many | No | No | Trainer training | Low | Short |
| Document based | 1:Many | No | Yes | Document building (2 hours dev per 1 hour training) | Low | Medium |
| Voice Over PowerPoint based | 1:Many | No | Yes | Video building (5 hours dev per 1 hour training) | Medium | Medium |
| Live Video based | 1:Many | No | Yes | Video building (10 hours dev per 1 hour training) | High | Long |
| Interactive based | 1:1 | Yes | Yes | Interactive building (12 hours dev per 1 hour training) | High | Long |
3 Types
3.1 Side by side based
3.1.1 Description
Also know as Tutor - Student, is where someone sits side by side with the user to show them through the system. This is useful as the student gets 1 on 1 attention, however it does not leave reusable materials unless the student takes their own notes. This is the fastest to roll out.
3.1.2 Preparation
Requires the Tutor to know the system.
3.1.3 Recommendation
In our experience All n One is most effective when we "Train the Trainer". Usually this is your System Champion or equivalent. All n One do not charge to prepare the training material but do charge for every hour of training delivered. All n One also provide numerous supporting training and Wixi documents in support of the training.
3.2 Classroom based
3.2.1 Description
Moving the tutor to the top of the room can provide an ability to deal with more people at the same time but is not reusable. So the tutor needs to be available for every course and it is not always possible to get everyone in the same room at the same time.
3.2.2 Preparation
- Usually a PowerPoint template is required
- Access to the system and demonstration through a projector / large screen
- In class handouts or eCourse supporting material is advisable to give people something to take away
- Giving each student separate access to a PC / device to following can greatly assist system training
3.2.3 Recommendation
All n One can develop PowerPoint slides to facilitate the training. Alternately All n One can design and deliver the training on your site or in the All n One facilities. Cost is charged for travel, delivery and subsistence (if required).
3.3 Document based
3.3.1 Description
3.3.2 Preparation
3.3.3 Recommendation
This is the first of the reusable types.
