Difference between revisions of "Database - Data Cleaning"

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(Created page with "In the section '''Database - Data Cleaning''', the following functionality occurs: # Remove duplicate records # Remove blank records # Remove redundant / Orphan records # Sing...")
 
 
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# Data Field - Convert Title to Numeric
 
# Data Field - Convert Title to Numeric
 
# Data Field - Convert County to Numeric
 
# Data Field - Convert County to Numeric
# Campaign - Consolidate
+
# Form - Consolidate
  
 
==='''Remove Duplicate Records'''===
 
==='''Remove Duplicate Records'''===
 +
*Choose the form.
 +
*Choose the fields on which to base this removal of records on, from the list provided.
 +
*The duplicate records that match the fields chosen, will now be removed from the database.
 +
*Click Delete Duplicates.
 +
 +
==='''Remove Blank Records'''===
 +
*Choose the form.
 +
*Choose the fields on which to base this removal of records on, from the list provided.
 +
*The blank records that match the fields chosen, will now be removed from the database.
 +
*Click Delete Blanks.
 +
 +
==='''Remove redundant / orphan records'''===
 +
*Choose the form.
 +
*Delete the redundant / orphan records from the database.
 +
*Newer records that have been uploaded will not be deleted.
 +
 +
==='''Single Field Update - All records'''===
 +
*Choose the form.
 +
*Select the fields to update the records.
 +
*Enter the value to replace the current contents of this field in the text box provided.
 +
*Update all records in this form.
 +
 +
==='''Single Field Update - All records - With Set Value'''===
 +
*Choose the form.
 +
*Select the field to update the records.
 +
*Enter the value to replace the current contents of this field in the text box provided.
 +
*Enter the value you want to match on for the current field.
 +
*Update all records in this form.
 +
 +
==='''Data Field - Case Management'''===
 +
*Choose the form.
 +
*Select the fields to include.
 +
*Reformat the fields that have been selected for this form by clicking on the Reformat fields button.
 +
 +
==='''Data Field - Convert Title to Numeric'''===
 +
*Choose the form.
 +
*Choose the fields in which to convert to numeric.
 +
*Choose whether the fields with unrecognised records will be wiped, by choosing True or False.
 +
*Choose whether the report generated will show on the screen if it fails.
 +
*Click on Reformat fields.
 +
 +
==='''Convert County to Numeric'''===
 +
*Choose the form.
 +
*Choose the fields in which to convert to numeric.
 +
*Choose whether the fields with unrecognised records will be wiped, by choosing True or False.
 +
*Choose whether the report generated will show on the screen if it fails.
 +
*Click on Reformat fields.
 +
 +
==='''Form Consolidate'''===
 +
*Choose the form.
 +
*This form is the form TO which the records will be sent.
 +
*Now choose the form FROM which the records will be moved.
 +
*A screen displaying the consolidation options is displayed:
 +
# Erase data from - (Form name).
 +
# Create a contact record for the consolidation - (True/False).
 +
# Transfer Method - (Append or Match).
 +
# Choose which field contains the unique matching Id from (Form Name).
 +
# Choose which field contains the unique matching Id from (Form Name).
 +
*In the section below, only matched data columns will be transferred.
 +
*All contact history will be transferred automatically.
 +
*Choose from the fields listed carefully.
 +
*Click on Consolidate Data.
 +
 +
 +
[[Category:Topic:Contact Centre]]
 +
[[Category:Topic:Customer Relationship Management]]
 +
[[Category:Module Specific:Form Management]]
 +
[[Category:Topic:Security]]
 +
[[Category:Topic:Data Cleaning]]

Latest revision as of 09:26, 15 January 2015

In the section Database - Data Cleaning, the following functionality occurs:

  1. Remove duplicate records
  2. Remove blank records
  3. Remove redundant / Orphan records
  4. Single Field Update - All records
  5. Data Field - Case Management
  6. Data Field - Convert Title to Numeric
  7. Data Field - Convert County to Numeric
  8. Form - Consolidate

1 Remove Duplicate Records

  • Choose the form.
  • Choose the fields on which to base this removal of records on, from the list provided.
  • The duplicate records that match the fields chosen, will now be removed from the database.
  • Click Delete Duplicates.

2 Remove Blank Records

  • Choose the form.
  • Choose the fields on which to base this removal of records on, from the list provided.
  • The blank records that match the fields chosen, will now be removed from the database.
  • Click Delete Blanks.

3 Remove redundant / orphan records

  • Choose the form.
  • Delete the redundant / orphan records from the database.
  • Newer records that have been uploaded will not be deleted.

4 Single Field Update - All records

  • Choose the form.
  • Select the fields to update the records.
  • Enter the value to replace the current contents of this field in the text box provided.
  • Update all records in this form.

5 Single Field Update - All records - With Set Value

  • Choose the form.
  • Select the field to update the records.
  • Enter the value to replace the current contents of this field in the text box provided.
  • Enter the value you want to match on for the current field.
  • Update all records in this form.

6 Data Field - Case Management

  • Choose the form.
  • Select the fields to include.
  • Reformat the fields that have been selected for this form by clicking on the Reformat fields button.

7 Data Field - Convert Title to Numeric

  • Choose the form.
  • Choose the fields in which to convert to numeric.
  • Choose whether the fields with unrecognised records will be wiped, by choosing True or False.
  • Choose whether the report generated will show on the screen if it fails.
  • Click on Reformat fields.

8 Convert County to Numeric

  • Choose the form.
  • Choose the fields in which to convert to numeric.
  • Choose whether the fields with unrecognised records will be wiped, by choosing True or False.
  • Choose whether the report generated will show on the screen if it fails.
  • Click on Reformat fields.

9 Form Consolidate

  • Choose the form.
  • This form is the form TO which the records will be sent.
  • Now choose the form FROM which the records will be moved.
  • A screen displaying the consolidation options is displayed:
  1. Erase data from - (Form name).
  2. Create a contact record for the consolidation - (True/False).
  3. Transfer Method - (Append or Match).
  4. Choose which field contains the unique matching Id from (Form Name).
  5. Choose which field contains the unique matching Id from (Form Name).
  • In the section below, only matched data columns will be transferred.
  • All contact history will be transferred automatically.
  • Choose from the fields listed carefully.
  • Click on Consolidate Data.