=='''Can't see the Outcomes in the Active Outcomes list'''==
One of the reasons why this could be happening might be one of the following:
# *Looking up a record*Click back on a page before saving the case ==='''Looking up a Record'''===
*If you want to look up a case but don't necessarily want to do anything with the case, you '''MUST''' still save this case with an outcome before leaving the page.
*If you DO NOT save this case with an outcome, it will be automatically put into '''Taken to Process''', where it will sit until it is processed correctly.
*If the outcome was Complete, it will appear in the Finished Outcomes list.
# '''Clicking back on a page before the record is saved'''*