==='''Set the Current working outcome by period'''===
*Choose the time period in which you would like to manage records.
*Choose the campaigncase.
*The following will be displayed on the screen:
# Campaign name: (Name)
==='''Create custom contact group'''===
*Select the case.
*Create a name for this group in the text box.
*By supplying a name, this query group can be accessed quickly in the future.
*Choose the field names from the dropdown menus provided below the new group name, to customise this group to exactly how you would like.
*Group the recipients.
==='''Reset Contact History'''===