Difference between revisions of "What is a Blended Campaign"
From All n One's bxp software Wixi
Philip Lacey (talk | contribs) |
Philip Lacey (talk | contribs) |
||
| Line 5: | Line 5: | ||
Even while new records are continuing to be added to the campaign, outbound activity can begin. For more information on Outbound Campaigns click here. [[What_is_an_Outbound_Campaign]] | Even while new records are continuing to be added to the campaign, outbound activity can begin. For more information on Outbound Campaigns click here. [[What_is_an_Outbound_Campaign]] | ||
| + | |||
| + | |||
| + | [[Category:Learning:Contact Centre]] | ||
| + | [[Category:Learning:Customer Relationship Management]] | ||
| + | [[Category:Module Specific:Form Management]] | ||
Revision as of 03:39, 22 March 2014
A blended campaign is a combination of Inbound and Outbound activity.
Inbound activity allows records to be stored with a view to later outbound work being performed on them. There are a number of sources from where records can come from. For more information on Inbound campaigns click here. What_is_an_Inbound_Campaign
Even while new records are continuing to be added to the campaign, outbound activity can begin. For more information on Outbound Campaigns click here. What_is_an_Outbound_Campaign
