Difference between revisions of "Form Take an inbound contact"
From All n One's bxp software Wixi
Philip Lacey (talk | contribs) |
Philip Lacey (talk | contribs) |
||
| Line 6: | Line 6: | ||
An outcome must be chosen for the record to be saved. | An outcome must be chosen for the record to be saved. | ||
| + | |||
| + | |||
| + | [[Category:Learning:Contact Centre]] | ||
| + | [[Category:Learning:Customer Relationship Management]] | ||
| + | [[Category:Module Specific:Inbound Contact]] | ||
Revision as of 01:02, 22 March 2014
This function within BE allows an agent to log a new record.
Pressing the tab key on the keyboard cycles the focus of the webpage through each of the fields in sequence.
An outcome must be chosen for the record to be saved.
