Scenario - bxp for Outbound Campaign management
Revision as of 20:26, 9 November 2014 by Philip Lacey (talk | contribs)
Revision as of 20:26, 9 November 2014 by Philip Lacey (talk | contribs)
Overview
bxp can be used to manage outbound contact campaigns.
The primary operational training on this area is available from the Contact Centre training document Contact_Centre_Training CC-2-3 Outbound contact management