164
edits
Changes
→Level 1
| Topic 3 || CC-1-3 || Introduction to Blended Form Structure || [[CC-1-3_Introduction_to_the_Blended_Form_Structure]] || [https://www.bxpsoftware.com/wixi/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/d/dd/CC-1-3_-_Introduction_to_Blended_Form_Structure_v1-4.pdf]
|-
| Topic 4 || CC-1-4 || Introduction to Contact Centre Reporting || || [httphttps://www.bxpsoftware.com/trainingwixi/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/a/af/CC-1-4%204_-%20Introduction%20to%20Contact%20Centre%20Reporting%20v1_Introduction_to_Contact_Centre_Reporting_v1-2.pdf]
|-
| Topic 5 || CC-1-5 || Introduction to Form Outcomes || || [http://www.bxpsoftware.com/training/CC-1-5%20-%20Introduction%20to%20Form%20Outcomes%20v1-0.pdf]