Scenarios

1 Overview

bxp software (bxp) has been described as a Business Process Modelling and Management tool. It has numerous uses and can be applied in many different ways.

Over the last number of years of application bxp has been the solution to many challenges. This area of our Wixi provides links to articles which explore those solutions:

2 Contact Centre

• Scenario_-_bxp_for_Contact_Centres
• Scenario_-_bxp_for_Outbound_Campaign_management
• Scenario_-_bxp_as_a_Ticketing_System
• Scenario - bxp and Social Media
• Outsource partner management

3 Customer Relationship Management

• Customer Relationship Management
• Sales Pipeline Management
• Calendar management
• Scenario_-_bxp_and_the_Post_Room

4 eLearning

• Organisation Training Management
• Career Path Development and Management
• Knowledge Management Solutions
• Scenario_-_bxp_for_Gamification

5 Quality Assurance

• Quality Assurance Programs for Outsourcers
• Quality Assurance Programs for Government Bodies
• Compliance Management solutions
• Project Management Toolkit

6 Systems Integration

• Scenario_-_bxp_Integration_with_a_Phone System
• Scenario_-_bxp_Integration_with_a_Website
• Integration with legacy data warehouses
• Data Centralisation Strategies