Difference between revisions of "Quality Assign Options"
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This strategy allows for records to be equally distributed to all assessors. The system will go through each assessment and sequentially allocate (in rotation) the assessors to the loaded assessments. This ensures the fairest distribution of assessments to be performed. | This strategy allows for records to be equally distributed to all assessors. The system will go through each assessment and sequentially allocate (in rotation) the assessors to the loaded assessments. This ensures the fairest distribution of assessments to be performed. | ||
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Revision as of 00:28, 20 March 2014
If assessments are preloaded, i.e. there is a list of assessments to be processed, how are those assessments shared out to the assessors.
There are a number of strategies available:
- First Come
- Equal Distribution - All
- Equal Distribution - Not my Group
- PreLoaded
1 First Come
This strategy means that when the assessor sets to performing an assessment, they will be presented with the next available assessment. This is similar in operation to the outbound contact module method of "Take Next Record" management
2 Equal Distribution - All
This strategy allows for records to be equally distributed to all assessors. The system will go through each assessment and sequentially allocate (in rotation) the assessors to the loaded assessments. This ensures the fairest distribution of assessments to be performed.
3 PreLoaded
This strategy assumes that the loaded assessments are already flagged for the appropriate assessors and no distribution mechanism is applied.
