Changes

===Overview===

Sungard Provide

• Configuration, implementation and configuration changes

• Patch management & installation and availability monitoring

• Incident management and problem resolution of Elastic Cloud Compute (EC2) instances and Elastic Block Storage (EBS) volumes hosted in AWS

• Virtual Private Cloud (VPC) and Security Group (Firewall) creation, configuration, implementation, configuration changes, availability monitoring, creation of backup and restore firewall rules, incident management and problem resolution

• Elastic Load Balancer (ELB) creation, configuration, implementation, configuration changes, availability monitoring, creation of backup and restore load balancing rules, incident management and problem resolution

• Public interface creation, configuration and management for Internet access to the customer’s VPC

• Creation of an internal VLAN and sub-allocated VLANs in accordance with the customer’s VPC

• Backup policy creation, configuration, implementation, configuration changes, availability monitoring, incident management and problem resolution in accordance with the EC2 instances managed by Sungard AS

Sungard provide

• Initial operating system build and operating system level backup configuration