== Contact Centre ==
{|
! style="text-align:left;width:20%;"| Article
! style="text-align:left;width:80%;"| Description
|-
| [[Scenario_-_bxp_as_a_Ticketing_System|bxp as a ticketing system]]
| A step by step project management plan for creating a complete multichannel contact and ticketing solution
* [[Scenario_|-_bxp_as_a_Ticketing_System|bxp as a ticketing system]]* [[Scenario_-_bxp_for_Process_Owners_and_BPO_management|bxp for Process Owners and BPO management]]* | A business guide to what bxp bring to companies who outsource and for outsource companies themselves |-| [[Scenario_-_bxp_and_the_Post_Room|bxp and the post room]]* | asdf|-| [[Scenario_-_bxp_and_The_Evolution_of_a_Contact_Centre|bxp and the evolution of the contact centre]]* | asdf|-| [[Scenario_-_bxp_for_Contact_Centres|bxp for Contact Centres]]| asdf|-|}