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In the '''Case and Form Management Menu''', there are two sections is a section on reportingcalled:
# My Reports
=='''My Reports'''==
Within the My Reports this section, there are two sub-sections:
*My Reminders
*My Still Open Cases
*Go to '''Queue Management -> Set the Current Working Outcome'''
*In the Taken to Process listing, the records will now have decreased.
*This is because you have just processed one of these the records in your reminder list.*Depending on the outcome chosen on this record, it will now be either a different Incomplete outcome or a Finished Outcome.*If you want to process all of these Incomplete records, go back to '''My Reminders''' and continue the process as above. ==='''My Still Open Cases'''===*Choose the case.*A list of records will be returned that are still open, i.e. have not been processed correctly.*Click on the blue button beside one of the open cases.*The record will open.*Save the details of this record with a new outcome.*Go to '''Queue Management -> Set the Current Working Outcome'''.*The record will now be in a different outcome in the list*It will also be moved up in the number of attempts on this outcome on the list.*Click on the number under the number of attempts to put the record back on the stack for further processing.*Or simply go back to '''My Reminders''' to process the record. [[Category:Module Specific:Case Management]][[Category:Module Specific:Data Profiling]][[Category:Topic:Case Management]]