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=Approved Contacts = Where a system champion is going to be the one who gets in contact with All n One and the bxp software support teams, they may not have permission to authorise paid work. Paid work is usually authorised by more specifically nominated contacts. To facilitate the support mechanisms in bxp, every user in a client instance of bxp has a flag. * Is System Champion? True | False* Is Authorised Contact? True | FalseYou can see this flag here [[Create_a_User#Block_2_-_Primary_Contact_Details]] When a user contacts support these flags will be used to determine the permissions and levels of support afforded to the person contacting. = New Developments ==