Changes

Demonstration - Contact Centre - Explore

10 bytes added, 02:46, 2 January 2016

→‎Purpose

The outcomes provide the mechanism for removing wrap up time and are detailed here. [[Form_What_is_an_OutcomeForm_-_What_is_an_Outcome]]  

== Background ==

• ← Older edit

Philip Lacey

Anonymous, bureaucrat, administrator

7,528

edits