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Communications - Email Clickthru

5 bytes removed, 15:58, 4 August 2015

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== Overview ==

== Challenges of Mail Tracking ==

This brings us to Clickthru. Previously this too required serious IT involvement. The BE Clickthru solution, however, minimises setup and makes the process manageable at user level.

 

== Understanding how a Clickthru works ==

To the user this is almost instantaneous and takes no longer than a normal page would to open and load. Processing time is on average 0.2 seconds, to get to BE and then out to the new server.

= = Setting up a Clickthru ==

== Reporting on Clickthru ==

== Clickthru Visibility ==

The Clickthru will also be stored in the contact history, so agents can see when a link has been clicked and how many times.

 

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Philip Lacey

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